Question 1

What materials do you use?

Accepted Answer

We primarily print in PLA and PETG on a Bambu Lab A1 with 0.2mm layer heights. PLA is great for decorative pieces, while PETG offers better durability for functional items.

Question 2

How long does a print take?

Accepted Answer

Print time varies by size and complexity. A small item like a cable holder takes 2-4 hours, while larger pieces can take 8-12 hours. Post-processing adds another day.

Question 3

Do you offer shipping?

Accepted Answer

Yes. We ship across India. Orders are carefully packed to prevent damage during transit. Shipping typically takes 5-7 business days depending on your location.

Question 4

Can I request a custom order?

Accepted Answer

Yes. Submit your idea with a description, preferred material, and budget range through the Custom Order page.

Question 5

How should I care for my print?

Accepted Answer

Keep prints away from prolonged direct sunlight and temperatures above 55 degrees C. Clean with a damp cloth and avoid harsh chemicals or abrasive scrubbing.

Question 6

What is your return policy?

Accepted Answer

If a print arrives damaged or defective, contact us within 7 days with an unboxing video and photos of the damage. Custom orders are non-refundable once printing has started.

FAQ